Spectrum Framing

Privacy Policy

We SPECTRUM are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By reading this policy you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 and the European General Data Protection Regulations (GDPR) 2018, the data controller is Tim Roberts, Spectrum, 5 Kirkgate, Thirsk, YO7 1PQ (www.spectrumframing.co.uk).

Information we collect from you

The only personal information we need from you is your name and contact telephone number. You may also provide us with your e-mail address if preferred. By providing us with this information we are able to contact you to confirm your framing order is complete, and so fulfils our contractual obligation with you.

Disclosure of your information

We do not share your personal information with anybody outside Spectrum.

Where we store your personal data

The Order Form we complete with you at the time of consultation includes your name and contact telephone number. This paper record is retained securely for reference purposes and safely destroyed after 12 months. We use Framiac software which records your framing order and calculates pricing. It is not connected to the internet and is password protected.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be highlighted on the Gallery copy and on our website.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Tim Roberts, Data Controller, Spectrum, 5 Kirkgate, Thirsk, YO7 1PQ.